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Bus services in Haverhill are so unreliable that many people have given up on them and use their cars instead.

This was the view expressed at the Haverhill Partnership Group, where calls were made for an improvement to the service.

Bob Beaumont, of Suffolk County Council, said they were struggling to maintain services that commercial operators were giving up across the county. He felt Haverhill should be able to support a commercial service which would make a profit, unless the operator had got it wrong in providing the service.

Ann Thomas, chairman of Haverhill Association of Voluntary Organisations, said as a non driver she was regular bus user and felt Stagecoach Cambus was to blame for the problem.

“You stand there at the bus stop and they cancel buses, so you just stand and stand there like a lemon. When you stand there and freeze to death you could quite cheerfully linch them.

“It is always our buses they cancel, as if it doesn’t matter about Haverhill. We have a deport here, but they still cannot provide a decent service,” Mrs Thomas said.

Brigitte Haig, manager of Haverhill Citizen’s Advice Bureau, said she had been forced back into a car.

She said: “I have given up on public transport after standing for an hour or more at the bus stop.”