Don't believe in free home security offers
Monday, 7th June 2010.
Suffolk homeowners are warned to be extra vigilant when opening their doors to companies allegedly offering home security systems for free.
Trading Standards have received reports of home-owners targeted in the north of the county, but residents across the whole of Suffolk are urged to be on their guard.
Companies are cold calling homeowners claiming to offer ‘free’ alarms, full home security checks, no obligations quotes and a service supported by official organisations. However, these promises are far from the truth.
Nousha Meek, principal trading standards officer, said: “Bogus companies often target the elderly and vulnerable and use the offer of a ‘free’ system to draw them in.
"A Suffolk resident recently paid more than £6,000 for the installation and maintenance of their ‘free’ alarm. This is a stark reminder that people should take time to consider offers and claims before parting with their hard earned money.
"Consumers are entitled to a seven-day cancellation period under the Consumer Protection Regulations which allows them the time to consider what they might be signing up to.”
Suffolk residents can also refer to the Trusted Trader scheme, which can be found at www.suffolktrustedtrader.com and has been set up to ensure local consumers are getting value for money from reputable, local firms. All featured trusted traders have to meet strict criteria, must abide by a code of conduct and are required to have a clear pricing policy, provide receipts and carry public liability insurance.
With this in mind, Insp Chris Gilmore, of Suffolk police community safety department, warns the public about the dangers of distraction burglaries: "The majority of people who call on homes are genuine, but we would like people to be aware of this kind of incident and take some simple steps to avoid becoming a victim.
"The simple routine of 'lock, stop, chain, check' can prevent an offender gaining access to your home.
"We would ask everyone to be wary of unexpected callers and to remember that you do not have to allow them entry in to your home. If you are not sure, don't open the door."
Anyone concerned about suspicious callers in their area is asked to report this to Suffolk Constabulary on 01473 613500 or dial 999 if a crime is in progress.
Trading Standards have received reports of home-owners targeted in the north of the county, but residents across the whole of Suffolk are urged to be on their guard.
Companies are cold calling homeowners claiming to offer ‘free’ alarms, full home security checks, no obligations quotes and a service supported by official organisations. However, these promises are far from the truth.
Nousha Meek, principal trading standards officer, said: “Bogus companies often target the elderly and vulnerable and use the offer of a ‘free’ system to draw them in.
"A Suffolk resident recently paid more than £6,000 for the installation and maintenance of their ‘free’ alarm. This is a stark reminder that people should take time to consider offers and claims before parting with their hard earned money.
"Consumers are entitled to a seven-day cancellation period under the Consumer Protection Regulations which allows them the time to consider what they might be signing up to.”
Suffolk residents can also refer to the Trusted Trader scheme, which can be found at www.suffolktrustedtrader.com and has been set up to ensure local consumers are getting value for money from reputable, local firms. All featured trusted traders have to meet strict criteria, must abide by a code of conduct and are required to have a clear pricing policy, provide receipts and carry public liability insurance.
With this in mind, Insp Chris Gilmore, of Suffolk police community safety department, warns the public about the dangers of distraction burglaries: "The majority of people who call on homes are genuine, but we would like people to be aware of this kind of incident and take some simple steps to avoid becoming a victim.
"The simple routine of 'lock, stop, chain, check' can prevent an offender gaining access to your home.
"We would ask everyone to be wary of unexpected callers and to remember that you do not have to allow them entry in to your home. If you are not sure, don't open the door."
Anyone concerned about suspicious callers in their area is asked to report this to Suffolk Constabulary on 01473 613500 or dial 999 if a crime is in progress.
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